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If your credit card could talk, what would it say? Oh wait! It can! Haven’t you heard it on the radio?
If you have no idea what I’m talking about, the government recently announced, through its clever ad campaign (I rather like hearing my credit card admit its faults publicly) changes to the fees we pay and the charges we incur on our credit cards. The basic concept is more openness and less surprises.
Check out the details at http://actionplan.gc.ca/eng/feature.asp?pageId=194
I’d love to start this post with the secret formula to use when talking to / negotiating with your creditors.
Unfortunately, the method that works best depends on who is on the other end of the line, their personality/style and maybe on the success or failure of the call before you.
Some agents are understanding and sympathetic. Others, well, not so much. They have an agenda and will not waiver from it.
The following are some “tips” to help you take some of the stress of these conversations.
- Keep a record of your call. Get the name of the person you are talking to, the company they are calling from, and their phone number. (If they refuse to give you this information, politely tell them you are not prepared to talk to them without that info).
- Do not offer to pay an amount that you know you are unable to pay. Ask them what an acceptable payment is and tell them you will review your budget/finances and get back to them. (Get back to them).
- Remain calm. These calls can get heated and the agent may rely on an aggressive approach. Getting upset at the agent won’t help. If you feel the agent is over stepping your boundaries or harassing you, politely tell the agent that you are not prepared to talk to them in that manner and will hang up if they continue.
- You may be told that there will be legal action against you or that your credit will be destroyed. The truth is, they CAN take legal action, it doesn’t mean they WILL and if your account is in collection, your credit is affected. Offer this response, “I understand that (you may take legal action/this may affect my credit/etc.) It does not change my situation”.
- Decide what you can and cannot do and stick to it. If you cannot pay anything, be honest. Tell them what you are doing about it (ie. I am going to talk to a financial counsellor, my bank, looking for a job, waiting for a cheque). Offer to get back to them on a specific date.
- Call back with an update. Even if it is to say nothing changed. They may not like your update, but it is what it is.
Have a tip to add? Please comment!
Need additional advice? Ask Dr. Debt info@drdebt.ca
(Blog submitted by 3rd party) / Author: Robin Williams
[Please note that the poster does not offer any recommendation for sites linked to these articles and cautions readers to use good judgement in contacting a company for assistance wth their finances.]
If you have multiple debts, you may face difficulty in making all your bill payments on time. In such a situation, like everyone, you too will wish to get rid of your bills. You can pay off all your bills by obtaining a consolidation loan. You can also seek help from professional debt consolidation companies. They advise you and offer you services to tackle your debt problems.
How can you benefit by professional debt consolidation advice?
Professional consolidation companies provide you with financial advice and help you combine multiple bills into one. They also offer you other benefits. These are:
* Free counseling: A certified counselor of the company will analyze your monetary situation and will help you determine your financial goals.
* Communicate with creditors: A representative of the consolidation company will effectively communicate with your creditors. Your creditors may stop harassing you with collection calls.
* Negotiate to reduce interest rate: The representative will negotiate with your creditors to reduce the rate of interest on all your bills.
* Eliminate other charges: The company representative will also negotiate with your creditors to help you eliminate or reduce late charges and over limit fees.
* Convenient repayment plan: The consolidation company prepares a repayment plan for you based on your credit needs and gets it approved from your creditors.
* Replace multiple payments with one: Instead of making separate bill payments, you have to make a single reduced monthly payment to the consolidation company and they will disburse it on time to all your creditors.
* Become debt free: With the help of a professional consolidation advice, you can pay off all your debts within 4-6 years.
There are also various non-profit debt relief companies that offer debt consolidation programs. By enrolling in one such program, you can obtain relief services at a lower cost. However, you must remember that there are less reputable companies. So, you must verify the company’s status before seeking consolidation advice from them. You must check its accreditations.
For details on all of your options, and an outline of the benefits and disadvantages of each, contact Dr. Debt (info@drdebt.ca) to arrange free consultation.
We have a weekly tradition in our household. Every week, assuming they have earned it, we stop at the local convenience store, where my kids get to pick out a movie. We head to the non new-release section. Its a great deal. A 3 day rental for 2.00. The kids get an entire weekend of entertainment (assuming they have time to watch the movies. And if they don’t, it’s only 4 bucks.)
For their birthdays this year, I thought I would take them to the library to get their very own library cards. My 8-year-old daughter is an avid reader and I’m hoping my 6-year-old son will develop a taste for books. We were just getting ready to check out their books when I remember, “the library has movies too”. So off we go.
Two movies. No cost. 7 day rental. Hmmmmm. I think I will change our weekly tradition. That will save us 16.00 a month. With the monthly savings maybe we will go to the movie theatres once in awhile. =)
What amazes me is the way our relationship with credit has changed. It used to be that we used credit sparingly for things like a mortgage or car loan. Households maybe had one credit card; two was pushing it. Now it seems, that as a society, we use it excessively for everything from houses to trips to groceries…

